I am a security professional and have been for over 15 years. I purchased and paid for Kaspersky and installed -- it was a total disaster, causing bluescreens and serious malfunctions all of the time. Uninstalled it and used a competotor's product -- no problem.
So I applied straight away for a refund, as per the website offer. Received a message from AVANGATE *10* months later, telling me that they cannot refund, referring me to Kaspersky and basicaly fobbing it off on them.
Their "money back guarantee" is a hoax. CAVEAT EMPTOR.
Stay away from KASPERSKY and AVANGATE.
Reason of review: Damaged or defective.
Monetary Loss: $30.
Preferred solution: Full refund.
Kaspersky Lab Latin America Cons: Unscrupulous with refund policy.
Location: Mexico, Capital District
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