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I am a security professional and have been for over 15 years. I purchased and paid for Kaspersky and installed -- it was a total disaster, causing bluescreens and serious malfunctions all of the time. Uninstalled it and used a competotor's product -- no problem.

So I applied straight away for a refund, as per the website offer. Received a message from AVANGATE *10* months later, telling me that they cannot refund, referring me to Kaspersky and basicaly fobbing it off on them.

Their "money back guarantee" is a hoax. CAVEAT EMPTOR.

Stay away from KASPERSKY and AVANGATE.

Reason of review: Damaged or defective.

Monetary Loss: $30.

Preferred solution: Full refund.

Kaspersky Lab Latin America Cons: Unscrupulous with refund policy.

Location: Mexico, Capital District

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